Dr. Kumar Dahal

Valero Store, Sherman, Texas, USA

Increased operational efficiency by 20% and reduced costs by 15% through a comprehensive renovation of operations.
Elevated sales by 25% and staff productivity and satisfaction by 30% via strategic training and initiatives.
Reduced inventory waste and optimized stock levels by implementing innovative inventory management techniques.
Developed and executed a customer loyalty program to enhance customer retention, resulting in an 18% increase in repeat business.

Jun 2016 - Dec2023

Skills to Earn P. Ltd., Lalitpur, Nepal

Increased operational efficiency by 20% and reduced costs by 15% through a comprehensive renovation of operationsDirected the planning, execution, and closure of over 20 diverse client projects, achieving a 95% success rate in meeting project deadlines and stakeholder satisfaction..
Excelled in stakeholder and risk management, aligning project goals with stakeholder expectations and reducing project risks by 30% through effective strategies.
Cultivated a culture of continuous improvement, enhancing project outcomes and team performance metrics by 20%.
Implemented cutting-edge technology solutions for project management, increasing team collaboration and efficiency by 20%.

Jul 2013 - Nov 2015

SIXT Rent a Car (Nine Nepal) Kathmandu, Nepal

Enhanced operational workflows, leading to a 15% increase in efficiency and a 25% improvement in customer service excellence
Directed cross-functional teams, improving service standards and compliance, resulting in a 10% increase in operational goal achievement.
Enhanced fleet utilization by 20%, optimizing resource management and scheduling and reducing idle fleet time.
Improved customer satisfaction scores by 25% through targeted training and customer service initiatives, directly impacting repeat business and customer loyalty.

Feb 2010 - Jun 2013

Way to World Education Services, Kathmandu, Nepal

Spearheaded business strategy development, resulting in a 50% increase in company growth and a significant enhancement of market presence within two years.
Expanded services and partnerships, growing the customer base by 40% and introducing three new services, contributing to a broadened market reach.
Introduced technology-driven solutions to streamline operations, improving service delivery efficiency by 30%.
Led market expansion strategies, successfully entering two new international markets and achieving a 35% increase in international customer base within two years.

Jan 2008 - Jan 2010

Sydney Express Education Consultancy, Kathmandu, Nepal and Sydney, Australia

Enhanced media relations, securing a 30% increase in positive media coverage through strategic outreach and engagement.
Boosted event attendance by 40% through effective promotional campaigns and community engagement efforts.
Expanded the consultancy's digital footprint, growing social media followers by 35% through targeted content strategies.
Achieved a 20% improvement in stakeholder satisfaction by implementing feedback mechanisms and enhancing communication channels.

Jan 2006 - Dec 2007

Surya Nepal Pvt. Ltd., Kathmandu, Nepal

Executed sales strategies that increased market share by 15% in highly competitive segments.
Led marketing campaigns that doubled brand visibility and increased customer engagement by 20%.
Built key relationships, achieving a 40% increase in repeat business and securing long-term contracts with major clients.
Initiated a digital marketing campaign that resulted in a 30% boost in online engagement.

Jan 2003 - Dec 2005

Experience